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Need help? All your frequently asked questions - answered.
Need help? All your frequently asked questions - answered.

One Card - 6 Brands

You can now use your Mr Price Money card to shop online or in store at any Mr Price, Mr Price Home, Mr Price Sport, Sheet Street or Miladys store in South Africa!
Yes, you can choose between 6 and 12-month interest bearing facility. Both facilities are open to shopping across the 6 retail brands.
Yes, you will, and you will still be able to shop across the divisions.
New account customers will only be able to open one 6 or 12-month account to shop across Mr Price, Mr Price Home, Mr Price Sport Mr price Cellular, Sheet Street or Miladys.
If you already have a 24-month account, you will only be able to use this card to shop at Mr Price Home and Mr Price Sport for the more expensive items such as furniture and exercise machines.
Over and above the benefits you get when opening your account, you can now shop so much more across Mr Price, Mr Price Home, Mr Price Sport, Mr Price Cellular, Sheet Street or Miladys all on one card. You can also buy airtime and data on account and take out Mr Price Insurance products all conveniently billed to your store card.
Club members can ONLY receive their Club points when they shop in a Miladys store.
No. Unfortunately only Miladys account holders can sign up for Club, but Sheet Street and Mr Price Money account holders qualify for the Home of Regards and Insiders rewards program.
The purchase at a different brand will appear as a line item on your monthly statement and will be included in your total monthly spend. You will still get your statement each month from the store you originally opened your account with.
Yes, you can but only a Miladys 6/12month interest bearing account.
Unfortunately, you will not be able to use this account, but you can choose to migrate to a 12month interest bearing account.
Contact Mr Price Money Customer Services on 0800 212 535 and the team will migrate the account.
Yes, you can and yes it will apply to your additional card.
Yes, you can still buy airtime.
If you are already a customer with two of the six different accounts (Mr Price, Mr Price Home, Mr Price Sport, Sheet Street or Miladys), we recommend you choose to pay down one of your accounts, that way you will only need to manage one account and will also save on service fees. You can carry on shopping on both accounts, until you have paid down and closed one account.
Once you have finished paying down your account, we will then close it.
No, you can carry on shopping at any of the six stores using the card you currently have. New customers will get the new divisional card, and this will have all six retail brand logos on the back.
Yes, you can pay your account at any Mr Price Group store, that means any Miladys, Sheet Street, Mr Price, Mr Price Home and Mr Price Sport stores in South Africa.
No, you will need to pay each account separately using the account card you would like to pay your monthly instalment on and the tender type of your choice to make the payment. You can, however, make both these payments at the same store.
We will automatically cancel one of the insurance products for you on the account you used less in the last 3 months. Don't stress - you will still be covered by the insurance product on another account.

Mr Price Money

You can open an Mr Price Money account in-store or online. To apply, you need to be over the age of eighteen, permanently employed and have one contactable land line number, as well as your ID number. You will also need to supply your latest 3 months' proof of income.
We are governed by the NCA (National Credit Act), which means that by law you have to submit your latest 3 months' payslips or bank statements. We've made it so easy for you! Simply send a clear photograph of these documents to us via WhatsApp on 084 484 4845 or email them to [email protected], fax to (031) 328 479 or take them to your nearest Mr Price store.
We've made it so easy for you to submit these documents! Simply send a clear photograph via WhatsApp to 084 484 4845, or email them to [email protected], fax them to (031) 328 4790 or take them to your nearest Mr Price store.
Yes, you can, but you need to link your store card to an online shopping profile first. Sign up with your Mr Price Money account and follow the steps. You will need to provide your ID number and account number.
Yes, you can! To buy Mr Price Mobile airtime or data on your store card, dial *140# and choose the "buy airtime or data bundles" option. You can also buy airtime online by logging in to your Mr Price Money account.
You can view your balance and statements online by logging in to your account. You can also call us on 08610 66639 and we'll email or SMS your statement to you. To check your balance on-the-go simply dial *120*410#.
You can only shop with your Mr Price Money store card at Mr Price, Mr Price Home or Mr Price Sport (in-store and online). For a Miladys store card, apply online or visit any Miladys store. For a Sheet Street store card, apply online to visit any Sheet Street store.
Apply for a credit limit increase online, WhatsApp us on 064 584 1010 or via USSD on *120*410#.
You'll find your account number on your store card. It's the printed, barcoded number.
It takes between 24 and 48 hours for an account to get approved, provided we have all the relevant documents and information.
It takes between 2 and 3 business days (this excludes weekends and public holidays) to reflect, as long as all the details are correct.
Your account payment is due on the last day of each month.
Yes, to open an account you do need to be employed. You must also be over the age of 18, have a valid ID or Passport, have a fixed telephone number (home or work) and have a home or postal address.
To get notified and to get the references, please email your request to [email protected] or call 08610 66639.
± 24 hours.
No, we don't. All payments can either be made in store, via bank deposits or online.
Call the Mr Price Contact Centre on 0800 547 843 and follow the prompts, or email [email protected] for help.
You can email all questions about the USSD string to us on [email protected] and we'll get back you.

Mr Price Mobile

View all the latest Mr Price deals online or give us a call on 0800 000 430 and we'll fill you in.
If you have a Mr Price Money store card dial *140# and choose the "buy airtime or data bundles" option (non-store card holders can only buy data bundles on *140#). Store card holders can also dial *130*410# and follow the instructions (this number is only for buying airtime). Store card and non-store can holders can buy airtime at any Mr Price, Mr Price Home, Mr Price Sport, Miladys and Sheet Street store.
We will debit your bank account directly on a date of your choice with the amount owing.
All the current Mr Price Mobile deals can be found online. If we don't have what you're looking for, give us a call on 0800 000 430 and we'll do our best to assist you with what you're looking for.
If you're getting overcharged, please email us at [email protected] for us to investigate the problem for you.
You can view your balance and statements online by logging in to your account. You can also call us on 08610 66639 and we'll email or SMS your statement to you. To check your balance on-the-go simply dial *120*410#.

Mr Price Mobile banking details are as follows:

Bank name ABSA
Mr Price Apparel Debtors 4082068931
Universal branch code 632005
Account type Cheque
The reference is your account number.

Mr Price Insurance

No, you don't. We also offer debit order facilities for our non-store card customers. View our range on insurance products online or call us on 0861 000 518 for more info.
View all the Mr Price Insurance products, premiums and everything else there is to know online, or give us a call on 0861 000 518.
You can apply online right now by clicking "I AM INTERESTED" on the relevant Mr Price Insurance product(s). You can also email us on [email protected] or call 0861 000 518.
Each policy has a different waiting period, please email us with your query on [email protected] or give us a call on 0861 000 518.
We've made it so easy for you! As a Mr Price Money store card holder, we'll conveniently bill your insurance premiums straight to your Mr Price Money account.
Complete a Cancellation Form in-store. You can also email your request along with your details to [email protected] or give us a call on 0861 000 518. Your Cancellation Form will then need to be captured by Mr Price Insurance and you'll receive an SMS letting you know when it has been. Remember, that there is a 30 day waiting period for cancellations.
Policy documents are sent out within a 30 day period.
Simply complete a Claim Form in-store. Alternatively, you can email [email protected] and request a Claim Form, you will then need to fill it out and submit it back to the same email address, or you can fax it to (031) 328 4473. You can also give us a call on 0861 000 518 and we'll help you out..
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